Storm help

Before and after a storm.

Follow official instructions first. If you are in danger, call 911.

Before it arrives

  • AlertLake is Lake County's official emergency notification system. Evacuation orders come from local officials, not from us.
  • The National Hurricane Center has preparation lists for water, food, medicine and documents.
  • Residents: photos of your home now and your renter's insurance details are handy to have on your phone.
  • Owners: your insurance agent can tell you what your policy covers. Your documents are in the owner portal.

After it passes

Residents

  • Stay away from downed power lines and standing water near electrical equipment. Report outages to your electric provider. Find your provider
  • If it isn't safe to stay, leave and tell us when you can.
  • Report damage in the resident portal with photos, or call or text RLW Management's 24/7 maintenance line, (352) 261-8765 (a division of RLW Realty). After a big storm, lines and vendors get busy, so urgent safety problems go first.
  • Your belongings are generally a matter for your own renter's insurance. Your agent can tell you more.

Owners

  • Your statement and any work order approvals are in the owner portal.
  • Claims are between you and your insurer. Your agent can tell you what photos and records they want.
  • Questions about your property? Send us a message, or call RLW Realty at (352) 771-2560.

General information, not legal or insurance advice.